Shipping policy
For In stock items orders are usually processed within 2 business days.
We use Australia Post as well as courier partners for shipping with selection made dynamically based on a range of factors at pick and pack and without further reference to you.
If there are unique circumstances relating shipping to your address that may impact product quality or care, you are obligated to advise of this prior to placing an order, so that we make take this into consideration.
| Method | Under $50 | $50 to $99.99 | $100 to $149.99 | $150+ |
|---|---|---|---|---|
| Standard 2–8 business days | $9.90 | $12 | FREE | FREE |
| Express 1–4 business days | $16 | $16 | $16 | $22 |
For more up to date delivery times please visit the Australia Post website here.
International Shipping
We ship to New Zealand only. Standard international shipping is a flat $20 per order. Delivery times to New Zealand vary; please allow extra time for international delivery.
Products purchased may be subject to customs and export control laws and regulations. You agree to comply with all applicable international and national laws and regulations. Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Import Taxes & Duties - Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination and shall be charged on top of our selling price.
Payment of these charges and taxes is the responsibility of the recipient and are not covered by us. For further details of charges, please contact your local customs office.
Customs & Regulations - You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.
Foreign Transaction Fees - Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.